CX Consultancy

About CX Consultancy

FELLOW — Customer Experience Consultancy, Denmark

Design work for Fellow, a Danish CX consultancy that partners with enterprise clients to scale commercial performance — customer journey design, CXM technology and hands-on execution alongside leadership teams.

Role: design. Build delivered by another Framer expert.

The client roster is the strongest asset here — Grundfos, Blue Water Shipping, Energinet, Billund Airport, Ceva Logistics — so the design leads with proof and keeps everything else quiet around it. Restrained Nordic aesthetic, generous whitespace, no decorative noise competing with enterprise credibility.

Key sections:

  • Hero with the positioning line — partnering with industry leaders to scale commercial performance

  • Dual logo marquee running the full enterprise client roster

  • Service framing around customer-centricity across every touchpoint

  • Data-backed value block — 2x revenue growth, sourced to McKinsey research on experience-led growth

  • Trusted CX technology stack: Hotjar, Intercom, Raptor, TheyDo, NPS.today

  • Founding partner profile with credentials, direct email, phone and LinkedIn

  • Direct-contact conversion path rather than a generic form

Design approach:

  1. Enterprise-grade restraint — the audience is a commercial director, so credibility beats visual ambition

  2. Logo-led trust architecture, with client proof placed above service description

  3. Third-party research cited inline to substantiate the core claim

  4. Founder-forward contact model — consultancies sell people, not packages

  5. Responsive design across desktop, tablet and mobile

Collaboration: Design by Pavlo Zhydkykh, Build by Roman Savchuk